Interpersonal Skills – Level 1

Course code


Course Title

Level 1 Award in Interpersonal Skills

Why study this course?

This qualification is designed to introduce learners to interpersonal skills for use in work, learning or personal situations. It will give learners an understanding of a range of interpersonal skills, how they’re used and how these skills can help them to work effectively with others. The qualification will increase learners’ self-awareness to aid their personal development.

This qualification will develop learners’ personal and social skills to aid relationship building and allow learners to operate independently and effectively in life, learning and work. It will introduce interpersonal skills for use in work or personal relationships/raise awareness of how interpersonal skills are used and how they can enhance relationships/give an understanding of the ethical use of interpersonal skills/increase self-awareness and aid personal development/show an understanding of and develop interpersonal skills.

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’, such as team working, independent learning and problem solving, to more tricky-to-measure skills, such as:

  • an appreciation for appropriate behaviour and dress
  • appropriate interpersonal skills
  • communicating with professional colleagues/peers and/or hierarchical seniors
  • supporting other aspiring employees
  • personal manners and deportment.

Progression opportunities

Learners who achieve this qualification could progress to a number of NCFE Level 2 qualifications in areas where interpersonal skills are of importance. It may also be useful to learners studying qualifications in the following sectors:

  • health and social care
  • counselling
  • customer service
  • community work
  • youth work
  • childcare
  • education. 

What other courses are available in the same topic or associated area?

CACHE Level 2 Certificate in Counselling followed by:

CACHE Level 3 Diploma in Counselling Skills followed by:

Edexcel Level 5 Diploma in Therapeutic Counselling

PLEASE NOTE-students who have not successfully completed level 1 will not be considered for progression to level 2

Course content

This course consists of four mandatory units:


You will be assessed via:

  • Continuous assessment through classwork/journals and portfolio building
  • Completion of portfolio by end of course which will be internally and externally assessed.

A completely signed off portfolio of evidence is mandatory by the end of the course for final assessment to take place

Attendance will be monitored throughout the course (minimum 90%)

External verifiers may request copies of your portfolio but your confidentiality will be kept at all times

Entry Requirements

Candidate will need to 16 or over to enrol on this course.

No prior knowledge is required to enrol on this course.


Writing materials and a lever arch folder for portfolio building.

Day, duration and time


10 weeks

This course will take place at Dudley Wood Neighbourhood Centre

Start date

Tuesday 18th April



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