Vocational Course

Hardware & Technical Support Level 2

Add to Basket

About this course

This established course will allow you to build up those skills to enable you to become an IT Technician.

You will learn how to build a PC, look at networking technology and how IT support works, all the tools needed to become a professional, competent IT Technician.

To further enhance your employability skills there will be opportunities for you to complete a one week work placement.

This compulsory aspect of the course gives you the chance to apply the knowledge gained in class to the real world of work.

What will I learn?

  • Communicating in the IT Industry
  • Working in the IT Industry
  • Installing Computer Hardware
  • Setting Up an IT Network
  • IT Support
  • Computer Systems
  • Programming

A combination of these units will help you to take the first steps in becoming an IT Technician as well as learning how to support people that use IT in a professional environment.

How will I be assessed?

Assessment will be by coursework throughout the year. This could be a combination of practical work, presentations and report writing.

What do I need?

You will need to achieve at least 4 GCSEs at Grade D/3 or above with Grade 3 in English and Maths.

Where can it take me?

  • Halesowen College - a range of Level 3 vocational courses, such as IT, Business or Media
Systems Advisor
Network Support
IT Technician
Retail Assistant

Additional Information

You will need a genuine interest in becoming an IT technician, in both theory and practical elements.