Vocational Course

Hardware & Technical Support Level 2

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About this course

This established course will allow you to build up those skills to enable you to become an IT Technician.

You will learn how to build a PC, look at networking technology and how IT support works, all the tools needed to become a professional, competent IT Technician.

To further enhance your employability skills there will be opportunities for you to complete a one week work placement.

This compulsory aspect of the course gives you the chance to apply the knowledge gained in class to the real world of work.

What will I learn?

  • Communicating in the IT Industry
  • Working in the IT Industry
  • Installing Computer Hardware
  • Setting Up an IT Network
  • IT Support
  • Computer Systems
  • Programming

A combination of these units will help you to take the first steps in becoming an IT Technician as well as learning how to support people that use IT in a professional environment.

How will I be assessed?

Assessment will be by coursework throughout the year. This could be a combination of practical work, presentations and report writing.

What do I need?

You will need to achieve at least 4 GCSEs at Grade D/3 or above with Grade 3 in English and Maths.

Where can it take me?

  • Halesowen College - a range of Level 3 vocational courses, such as IT, Business or Media
Systems Advisor
Network Support
IT Technician
Retail Assistant

Additional Information

You will need a genuine interest in becoming an IT technician, in both theory and practical elements.