Infrastructure Technician Apprenticeship Level 3

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems.

On completion, some of the knowledge and skills you would gain would include understanding maintenance processes, relevant numerical skills, how to operate remotely, business IT skills, Business Processes, and disaster recovery.

Some of the skills and behaviours that would be expected to be demonstrated include logical and creative thinking skills, analytical and problem solving skills, use of own initiative, a thorough and organised approach, ability to communicate effectively and maintaining productive and professional working environment.

What do I need?

  • Ideally have at least 5 GCSE’s at grade 4/C or above, including Maths, English and Science.
  • Relevant qualifications/experience will be considered as an alternative.

Where can it take me?

This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.

Halesowen College offer progression opportunities in the following apprenticeship areas:

  • Level 5 Management

Additional information

Duration: 12 months

An apprenticeship is a real job, with hands-on experience, a salary and the chance to train while you work. You would be treated just like all the other employees, with a contract of employment, holiday leave and employee benefits. You would receive support from a dedicated assessor who regularly visits apprentices in the workplace.

Halesowen College have a dedicated recruitment team who support you in finding a job for your apprenticeship. After attending a pre-interview, you will be entered into our talent pool and will be notified about any potential vacancies.

We ask that you email your CV to, from this Halesowen College will start to work with employers to assist in securing you a job role


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