Interpersonal Skills Level 1

While completing this qualification, learners may develop the knowledge, understanding and essential

skills employers look for in employees. These range from familiar ‘key skills’, such as team working,

independent learning and problem solving, to more tricky-to-measure skills, such as:

• an appreciation for appropriate behaviour and dress
• appropriate interpersonal skills
• communicating with professional colleagues/peers and/or hierarchical seniors
• supporting other aspiring employees
• personal manners and deportment.

Counselling Skills

Using counselling skills – Basic counselling skills and how they are used.

A commitment to equal opportunities is an essential component of this course.  

At least 2-3 hours of study at home per week will be required.

What units will be studied?

This course consists of four mandatory units:

1. UNDERSTANDING THE USE OF INTERPERSONAL SKILLS
2. DEMONSTRATE INTEPERSONAL SKILLS
3. UNDERSTANDING ASSERTIVENESS AND SELF-ESTEEM

Counselling Skills

Counselling Skills – this work will form part of your Level 2 evidence , should you choose to continue to the Fast Track Level 2 in September 2026.

How are students assessed?

Continuous assessment through classwork/journals and portfolio building

Completion of portfolio by end of course which will be internally and externally assessed.

A completely signed off portfolio of evidence is mandatory by the week prior to the end of the course for final assessment to take place

Attendance will be monitored throughout the course (minimum 90%)

External verifiers may request copies of your portfolio, but your confidentiality will be kept at all times.