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Interpersonal Skills Level 1

Interpersonal Skills Level 1

Course Code: A70010A A70010B

Level: 1

Study mode: Part time

This qualification is designed to introduce learners to interpersonal skills for use in work, learning or personal situations. It will give learners an understanding of a range of interpersonal skills, how they’re used and how these skills can help them to work effectively with others. The qualification will increase learners’ self-awareness to aid their personal development.

This qualification will develop learners’ personal and social skills to aid relationship building and allow learners to operate independently and effectively in life, learning and work. It will introduce interpersonal skills for use in work or personal relationships/raise awareness of how interpersonal skills are used and how they can enhance relationships/give an understanding of the ethical use of interpersonal skills/increase self-awareness and aid personal development/show an understanding of and develop interpersonal skills.

Taken from course specifications

The course is suitable for professionals employed in education, welfare or social services wishing to develop a counselling/helping/mentoring role. It is also appropriate for those working in a voluntary capacity with self-help groups or other agencies. It will be necessary to do work at home compiling a folder of evidence from classwork at least 2-3 hours a week.

Course content

Essential Skills

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’, such as team working, independent learning and problem solving, to more tricky-to-measure skills, such as:

  • an appreciation for appropriate behaviour and dress
  • appropriate interpersonal skills
  • communicating with professional colleagues/peers and/or hierarchical seniors
  • supporting other aspiring employees
  • personal manners and deportment.

A commitment to equal opportunities is an essential component of this course.  

At least 2-3 hours of study at home per week will be required.

This course consists of three mandatory units:

  1. UNDERSTANDING THE USE OF INTERPERSONAL SKILLS
  2. DEMONSTRATE INTERPERSONAL SKILLS
  3. UNDERSTANDING ASSERTIVENESS AND SELF-ESTEEM

You will also study unit 1 of the Level 2 Certificate in Counselling skills.

PLEASE NOTE

 If successful at level 1 and are suitable for level 2 you may be eligible to enrol onto the level 2 Certificate in Counselling skills fast track in Sept 2026. Please note it is not a natural progression to Level 2, it will depend on completion of Level 1, and suitability for Level 2. If you do not hold this Level 1 certificate it will not be possible to join the fast track Level 2.

The level 2 will run Sept 2026 to Christmas 2026 and if you are successful at level 2 and are suitable for progression to Level 3 Diploma in Counselling skills you will then be eligible for enrolment onto Jan 2027 fast track level 3 in Counselling

 How are students assessed?

Continuous assessment through classwork/journals uploaded to the college portal.

Completion of portfolio by end of course which will be internally and externally assessed.

All 3 units will need to be passed by the week prior to the end of the course for final assessment to take place

Attendance will be monitored throughout the course (minimum 90%)

External verifiers may request copies of your portfolio, but your confidentiality will be kept at all times.

Candidate will need to 16 or over to enrol on this course.

No prior knowledge is required to enrol on this course.

Writing materials and a notebook. A digital device such as a smartphone, tablet or laptop that connects to the internet would be helpful, as you will be expected to upload your work to the college portal for marking.

Day, time and duration to be confirmed.

Start date to be confirmed

FREE

Course Code: A70010A A70010B

Level: 1

Study mode: Part time

Whittingham Road

Whittingham

Whittingham Road
Halesowen
B63 3NA

Tel: 0121 602 7777

Shenstone House

Shenstone House

Dudley Road
Halesowen
B63 3NT

Tel: 0121 602 7694

Trinity Point

Trinity Point

New Road
Halesowen
B63 3HY

Tel: 0121 602 8500

Coombs Wood

Coombs Wood

Coombswood Way
Halesowen
B62 8BB

Tel: 0121 602 7770

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